Care: Hand wash. Remove the silicone ring for deep cleaning as desired.
Materials: organic bamboo and silicone.
Bamboo is 100% biodegradable, environmentally friendly, non-toxic, and coated with an FDA-approved, food-grade varnish.
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 5-20 Business days |
| Canada, Europe | 5-20 Business days |
| Australia, New Zealand | 5-20 Business days |
| Central & South America | 5-25 Business days |
| Asia | 5-20 Business days |
| Africa | 5-25 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of avalen.site (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of avalen.site.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of avalen.site (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Perfect size and truly impressive suction. They easily suction onto any surface and even if I yank on them they don’t unstick. They have a small tab on the side that loosens the suction for when you need it to. They are easy to clean, portable and easily stored as well. I like that both pieces came with spoons. The spoons looked large at first but they are actually a great size for my 4 month old and she can also grow into them. I would buy this again in a heartbeat.
Excellent plate! This sticks onto the IKEA table like super glue, my 15 month toddler takes it as a personal challenge to pull out every stick plate she experienced but this time she just gave up and concentrated on the food. There is just no compromise with this plate- wood crafted plate means no plastic microbeads, and suction is really strong.
I was reeeeally hesitant to buy this because it is pricey. However, I really like it. I like its simplicity, the bamboo is very very nice. The suction ring is actually quite strong, my son hasn’t been able to yank it off his table yet. I am definitely going to be buying at least one more!
I love this product! High quality bamboo. Suction works awesomely! Beautiful product as well! Spoon is of great quality too! The suction is releasable by the handle. Perfect for baby or toddler feeding without accidental drops or baby throws lol!
Quality of this dish is outstanding. I bought two dishes for my grandson. One for him at home and one for my home. It has worked beautifully for us. The suction cup on the bottom works very well. It's nice using a healthy dish. I would give it 5 stars.
When it arrived I thought it was too small for my 12 months old but when I served food it was the perfect portion size! So easy to clean and the suction power is amazing. I’ve seen some reviews of kids figuring out how to take out the plate, but I just tuck in the tab that sticks out and it’s out of sight!
Loving this plate. Suction is absolutely strong. I asked my husband to try to lift it, but he couldn't 👌 that's what I was looking for. Easy to clean too and odor does not stay on bamboo. Strong material and love the green color.
Great for a baby. I use it daily for my 6 month old. He can’t usually detach it. Nice size. Easy to clean by hand. I use it with my stokke tripp trapp which has a small tray and it fits just right.
I am so happy with this purchase for my 1 year old. Great suction, as she always tries to lift her plate - she can’t get this one up. I also love the colors, durability, and the food sections. The size is also perfect for her high chair table, not too big like others I’ve tried.
This is the only baby plate we use! I wash it after each meal and use it for the next one! It sticks to the table well and looks so cute!
Very good. I love this plate, so I ordered green for my daughter. If you use it gently it will last forever. The only thing I don’t really like is that the spoon is a little wide.
A great plate for my little one. The suction cup is super strong and works wonders! It’s easy to clean and store. And it’s stylish :) A great purchase!
This is so cute. And it really sticks to the high chair..I was not expecting it to work that well.
Bought this for my son at 6 months. He is now 2 and we still use it. He definitely was able to pull it up a while ago but usually he leaves it stuck to the table. We tried several different toddler suctioning plates and this was our favorite
This is our 4th set of these dishes. Great for kids and as gifts for newborns.
I love this bowl and spoon! The bowl perfectly suctions to a plastic high chair tray and my 8 month old cannot remove it! I love the little compartments for separating foods. The spoon's silicone is perfectly soft for little mouths. The only downside is that it is not dishwasher safe since it is made of wood, but that's perfectly expected when you want to minimize the use of plastic for your little ones!
Just gorgeous! Suction is super powerful and it’s beautifully crafted
It works great. My baby learnt how to eat clean using this plate
Great reusable product. Stylish. Love the bamboo.
It’s a beautiful baby gift ...Truly gender neutral and they absolutely loved it